Caroline O Toole; Manager at Fahy Travel and Cruise Worldwide at Fahy Travel is one lady that you want to talk to if you are planning a holiday. Caroline has worked in the industry for over twenty years and what she doesn’t know about the perfect escape is not worth knowing. Having completed the IATA/ UFTAA travel course all those years ago followed by six months work experience in Fahy Travel spring boarding her travel career. She worked for a stint in UCG Travel however a move back to Fahy Travel was inevitable when a position became available 14 years ago. Caroline has built up amazing relationships with customers so much so that she deals with three generations of families regularly. Her love for the travel industry is undeniable however four years ago she felt many of her regular customers were looking for something different, this is where Caroline introduced cruising and has not looked back.
The cruising customer in the past was seen as an older generation with disposable income, “times have changed”; Caroline said “We are now seeing all ages experiencing the most amazing cruise ships on the water. From families, couples, groups there is a cruise for everyone.” One area that Caroline sees as a growing market is Weddings at Sea and this is area that will be formally launched in the coming weeks at Cruise Worldwide at Fahy Travel, spearheaded by Caroline. “I had a bride enquiring about weddings abroad, we discussed a number of different options and when I explained a new concept of possibly having her wedding on a cruise they were blown away. A year later and eighty-eight happy guests the wedding was held on an MSC Cruise off the coast of Italy. The setting was stunning, the fun was amazing, and the cost was a fraction of what they would have paid choosing another option.” The bride said “Caroline was incredible, available 24/7 via email and phone as well as many drop-ins! Every one of our 88 guests relayed their ease in dealing with her and her flexibility and approachability, as well as any other staff they encountered in Fahy Travel.” Caroline explains the value in cruising and now with the Ireland’s largest dedicated cruise shop Cruise Worldwide at Fahy Travel is seeing the cruise market growing bigger and bigger with most customers going on a different cruise each year taking in the world. Cruise Worldwide are delighted to have private consultations available to those couples or groups that would like to keep their travel plans private.
Caroline knows that knowledge is key, having travelled extensively throughout her career including stunning locations such as South Africa, The Maldives and Italy Caroline is well certainly a specialist in her field including lavish and exceptional honeymoon destinations. With this however must come exceptional customer service and as an award-winning agent Fahy Travel is certainly proof of that. This is something she is passionate about, instilling this in the staff at Cruise Worldwide so that all receives the highest standard of care and attention when deciding on the most memorable trip.
Cruise Worldwide at Fahy Travel – Let your dreams set sail with us!
Fiona Flaherty currently Senior Travel consultant at Cruise Worldwide at Fahy Travel will join Caroline in the new venture as Sales and Marketing Manager. Fiona has a long history in the travel industry, having completed a four-year Travel and Tourism Management course Fiona has spent many years with amazing travel companies and airlines including Delta Airlines and Tour America. At this point cruising was not very popular in Ireland and because of 9/11 people had stopped travelling to America, Fiona saw an opportunity to launch Cruise Holidays with the Tour America group and here she spent seven years developing the business to become the No.1 agent in Ireland.
In order to broaden her experience, she moved to “Escape” holidays where she managed exotic, long haul, luxury holidays for clients and here once again introduced Cruising to a more upmarket group of clients proving very successful.
A random encounter at a travel show saw Fiona and Caroline bonding over their love for cruising and when Fiona finally moved to Galway Caroline knew that Fiona was the obvious choice to assist her in developing Cruise Worldwide at Fahy Travel and now joins her as Sales and Marketing Manager at Weddings at Sea.
Fiona’s passion for cruising is undeniable, she says; “Cruising is the most amazing experience and to have your wedding on board a cruise ship is just fantastic and so romantic. The process is so easy and straight, we will do all the organising for the couple and their guests. It is probably the most cost-effective way of having a wedding abroad. There is also the option to get married at one of beautiful stops along the cruise. It really is magical, and we will do all the work. The destinations are endless. Cruising is open to any generation for any kind of celebration from a wedding, same sex weddings. renewal of vows, 70 th birthday, family get-together or even hen parties which is becoming very popular. Guests can go on a 4-day cruise at a very reasonable price. ”
Contact us today to discuss your Dream Wedding Cruise